Privacy Policy

Last updated: 23 Sep 2023

Our contact details

Name: Jamie Mill trading as Chapters
Email: jamie@jamiemill.com

The type of personal information we collect

We collect and process the following information:

Personal identifiers, such as your name
Contact details such as your email
Payment details
The text and images you add to books you create on our service

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Logging you in to our service, securing your account, and associating your content with you so that you can retrieve it.

We also receive personal information indirectly, from the following sources in the following scenarios:

From your identity provider if you log in with one (such as Google)

We use the information that you have given us in order to show you who you are logged in as, associate your content with you, contact you to send important notices about your account with us or our service.

We may share this information with our hosting providers Vercel and Amazon Web Services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jamie@jamiemill.com

How we store your personal information

Your information is securely stored in databases and storage buckets operated by Vercel and Amazon Web Services, on servers in the US, the UK, or the EU. We keep this information until you ask us to delete it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jamie@jamiemill.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jamie@jamiemill.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk